Bioloid Orders

Bioloid robot kit from Korean company Robotis; CM5 controller block, AX12 servos..
9 postsPage 1 of 1
9 postsPage 1 of 1

Bioloid Orders

Post by Takedown » Thu Apr 06, 2006 8:20 am

Post by Takedown
Thu Apr 06, 2006 8:20 am

I ordered and paid for my Bioloid on Tuesday evening, confirmation emails all here and PayPal payment processed. I note that it is only the first 5 that get it at the intro price - can I assume that due to the confirmation and payment collection I'm one of the lucky 5?

Ohhh I hope so :) else I'll be :x :!:
I ordered and paid for my Bioloid on Tuesday evening, confirmation emails all here and PayPal payment processed. I note that it is only the first 5 that get it at the intro price - can I assume that due to the confirmation and payment collection I'm one of the lucky 5?

Ohhh I hope so :) else I'll be :x :!:
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Good or Bad Service

Post by Guest » Fri Apr 14, 2006 6:43 pm

Post by Guest
Fri Apr 14, 2006 6:43 pm

I was going to order a KHR-1 from here, but I noticed that there appears to be some issues regarding answering of order queries!! Is this shop reputable and trustworthy or are un-answered queries regarding purchases the norm? Feedback would be much appreciated.
I was going to order a KHR-1 from here, but I noticed that there appears to be some issues regarding answering of order queries!! Is this shop reputable and trustworthy or are un-answered queries regarding purchases the norm? Feedback would be much appreciated.
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Post by gsferrari » Fri Apr 14, 2006 7:53 pm

Post by gsferrari
Fri Apr 14, 2006 7:53 pm

Before posting your "theories" - how about shooting an email to the administrator and getting your answers from there?
Before posting your "theories" - how about shooting an email to the administrator and getting your answers from there?
Robonova terrorizes the office...coming up!!
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Orders

Post by Guest » Sat Apr 15, 2006 9:54 am

Post by Guest
Sat Apr 15, 2006 9:54 am

gsferrari wrote:Before posting your "theories" - how about shooting an email to the administrator and getting your answers from there?


Let's just clarify a couple of things:
1 Theory - "An assumption based on limited information or knowledge; a conjecture"

As I'm sure you will see when you read my post again there is no theorising or conjecture involved at all, it is a simple question!

2 Why would I ask the salesman if his service was good, he's trying to make a sale so the answer would naturally be positive - the obvious people to ask are his customers, where the answers are far more likely to be pragmatic.

You have taken a very defensive attitude gsferrari - perhaps an answer in itself (theory!)??
gsferrari wrote:Before posting your "theories" - how about shooting an email to the administrator and getting your answers from there?


Let's just clarify a couple of things:
1 Theory - "An assumption based on limited information or knowledge; a conjecture"

As I'm sure you will see when you read my post again there is no theorising or conjecture involved at all, it is a simple question!

2 Why would I ask the salesman if his service was good, he's trying to make a sale so the answer would naturally be positive - the obvious people to ask are his customers, where the answers are far more likely to be pragmatic.

You have taken a very defensive attitude gsferrari - perhaps an answer in itself (theory!)??
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Post by Gil » Sat Apr 15, 2006 11:11 am

Post by Gil
Sat Apr 15, 2006 11:11 am

How about registering first so this conversation can take place on the same level?
How about registering first so this conversation can take place on the same level?
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Re: Orders

Post by gsferrari » Sat Apr 15, 2006 1:24 pm

Post by gsferrari
Sat Apr 15, 2006 1:24 pm

Guest wrote:You have taken a very defensive attitude gsferrari - perhaps an answer in itself (theory!)??


Woah!

If you had a problem with amazon.com - whaddya do? Email all your friends -OR- email/call amazon.com?

Simple common sense - I used to be a manufacturer for audio equipment and I always encouraged customers to contact me first. There is simply no reason to rant about something without getting the full story.

Hence "Theory"

I cant wait for you guys to get the kit...I really want to see it in full color video doing things other than clapping in response to sonic stimulus :) If anyone builds a dinosaur etc. first - have mercy on me - go for the humanoid 8)
Guest wrote:You have taken a very defensive attitude gsferrari - perhaps an answer in itself (theory!)??


Woah!

If you had a problem with amazon.com - whaddya do? Email all your friends -OR- email/call amazon.com?

Simple common sense - I used to be a manufacturer for audio equipment and I always encouraged customers to contact me first. There is simply no reason to rant about something without getting the full story.

Hence "Theory"

I cant wait for you guys to get the kit...I really want to see it in full color video doing things other than clapping in response to sonic stimulus :) If anyone builds a dinosaur etc. first - have mercy on me - go for the humanoid 8)
Robonova terrorizes the office...coming up!!
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Post by gsferrari » Sat Apr 15, 2006 1:39 pm

Post by gsferrari
Sat Apr 15, 2006 1:39 pm

Just in case you didnt see this:

http://robosavvy.com/Support/7


The best way to reach us is by email at sales@robosavvy.com

Telephone: +44-207-193-4351

Go ahead and email/call
:wink:
Just in case you didnt see this:

http://robosavvy.com/Support/7


The best way to reach us is by email at sales@robosavvy.com

Telephone: +44-207-193-4351

Go ahead and email/call
:wink:
Robonova terrorizes the office...coming up!!
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Looks like I've missed all the fun!!

Post by Takedown » Sat Apr 22, 2006 3:47 pm

Post by Takedown
Sat Apr 22, 2006 3:47 pm

Well what an uproar my simple question seems to have created!! :oops:

There are fair points and comments on both sides of the 'argument' that has gone on:
    Any site offering e-commerce together with public forum facilities should monitor their forum to deal with customer queries - simple plain common sense!
    In hindsight I should have directed my original question directly to support - it would certainly have been quicker!
    With regards to 'Guest's' query, it is a fair question - I have bought and paid for my bioloid through the site - something I wouldn't have done unless I thought I could trust them, but the 'proof of the pudding will be in the eating'.
    gsferrari - a bit if friendly advise, stop-look-listen! The ONLY route to query sales service is via the customer channel - no one else can tell you about the service experience except those that have experienced it!
    I used to be a manufacturer for audio equipment and I always encouraged customers to contact me first. There is simply no reason to rant about something without getting the full story.

    And just so as you know, I'm an e-business consultant with over 10 years of experience including running e-commerce facilities and taking them to public funding - I know what I'm talking about when it comes to service provision via the internet :wink:
Well what an uproar my simple question seems to have created!! :oops:

There are fair points and comments on both sides of the 'argument' that has gone on:
    Any site offering e-commerce together with public forum facilities should monitor their forum to deal with customer queries - simple plain common sense!
    In hindsight I should have directed my original question directly to support - it would certainly have been quicker!
    With regards to 'Guest's' query, it is a fair question - I have bought and paid for my bioloid through the site - something I wouldn't have done unless I thought I could trust them, but the 'proof of the pudding will be in the eating'.
    gsferrari - a bit if friendly advise, stop-look-listen! The ONLY route to query sales service is via the customer channel - no one else can tell you about the service experience except those that have experienced it!
    I used to be a manufacturer for audio equipment and I always encouraged customers to contact me first. There is simply no reason to rant about something without getting the full story.

    And just so as you know, I'm an e-business consultant with over 10 years of experience including running e-commerce facilities and taking them to public funding - I know what I'm talking about when it comes to service provision via the internet :wink:
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Post by limor » Tue Apr 25, 2006 3:13 pm

Post by limor
Tue Apr 25, 2006 3:13 pm

gsferrari wrote:Just in case you didnt see this:
http://robosavvy.com/Support/7

The best way to reach us is by email at sales@robosavvy.com
Telephone: +44-207-193-4351

Go ahead and email/call
:wink:


Phone number has changed by the way to +44-560-156-6686
:!:
gsferrari wrote:Just in case you didnt see this:
http://robosavvy.com/Support/7

The best way to reach us is by email at sales@robosavvy.com
Telephone: +44-207-193-4351

Go ahead and email/call
:wink:


Phone number has changed by the way to +44-560-156-6686
:!:
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